255 Privacy Policy — How Your Data Is Protected
255 is committed to protecting the privacy and personal data of its users. This policy details what information we collect, why we collect it, and how it is used and kept secure.
What information is collected?
Account & Identity Information
- Name, email address & mobile number
- Date of birth (for age verification)
- Any identity information provided at the time of account creation
- Password (stored in encrypted form, never in plain text)
Device & Browser Information
- Device Type & Operating System
- Browser type & language settings
- IP address and approximate location
- Session duration and usage patterns
Payment & financial information
- Transaction amount (BDT, ৳)
- Payment method type (bKash, Nagad, etc.)
- Deposit & Withdrawal History
- Full card or mobile account numbers are never stored
Platform Usage Data
- Betting & game history
- Page visit patterns & preferences
- Login & Logout Times
- Messages & requests sent to customer support
How is the collected information used?
255 uses your information only for specific, legitimate purposes. The main purposes are outlined below:
- Account Management: Registration confirmation, password recovery, and account security.
- Transaction Processing: Processing BDT deposits & withdrawals and maintaining transaction history.
- Platform improvement: Analyzing user experience to improve service quality.
- Security & fraud prevention: Detecting unusual activity and keeping your account secure.
- Contact: Sending important updates, account notifications, and support services.
- Legal compliance: Compliance with applicable laws and regulations.
What should I know about cookies and tracking technologies?
255 uses cookies on the platform to keep login sessions active, remember language and preference settings, and improve platform performance. Some cookies are essential for the platform to function; others are analytical.
You can block or delete cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working properly. Security cookies are required for login and payment sessions.
Data Retention, Security & Third-Party Sharing
How long is data retained?
255 retains active account data for as long as the account remains open. After closure, certain information may be kept for a defined period to meet legal obligations.
Is my information shared with third parties?
255 does not sell user data. However, limited information may be shared in the following circumstances:
- With payment service providers for payment processing (only necessary information)
- Where required to comply with legal authority directives
- With security partners as part of fraud prevention measures
What rights do you have over your data?
You can log in to your account at any time to view your stored information. For additional details, contact our support team.
If your profile contains incorrect or outdated information, you can request an update. Keeping your information accurate is essential for secure account management.
Requesting account closure will initiate the deletion of your personal data, though certain information may be retained as required by legal obligations.
Policy Updates & Contact
255 may update this Privacy Policy at any time. Any changes will be reflected on this page with a revised date. For significant changes, users may be notified by email or account notification.
Continued use of the platform will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any questions about our Privacy Policy, please get in touch:
Email: [email protected]
For answers to common questions, visit our FAQ View.
- ✓ Email: [email protected]
- ✓ FAQ Section
- ✓ Log in to your account & visit the Help Center
Want to learn more about privacy?
Our FAQ section covers many common questions. For more specific inquiries, contact our support team directly.